Dongguk University Researchers Highlight Research in Electronic Commerce (Disconfirmation Dynamics in Service Recovery: Insights from Online Customer Reviews)

Media coverage

• Title	Dongguk University Researchers Highlight Research in Electronic Commerce (Disconfirmation Dynamics in Service Recovery: Insights from Online Customer Reviews)
  Media name/outlet	Internet Daily News
  Country/Territory	United States
  Date	16/03/26
  Persons	Woo Jin Lee