An integrated approach to process-driven business performance monitoring and analysis for real-time enterprises

Jonghun Park, Cheolkyu Jee, Kwanho Kim, Seung Kyun Han, Duksoon Im, Wan Lee, Noyoon Kim

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

Business process management systems (BPMSs) are increasingly gaining momentum as a software platform on which to define, execute, and track enterprise-wide business processes. BPMSs promise to facilitate automation, integration, and optimization of business processes in order to support decision making, increase operational efficiency, and lower the cost of doing business. In spite of the growing popularity, however, realization of the grand vision BPMSs ultimately seek to achieve calls for renewed focus on the holistic approach to continuous process improvement instead of on the process automation alone. In this paper, we present a framework, named xPIA (eXecutable Process Innovation Accelerator), which can effectively facilitate the continuous process improvement through enhancing monitoring capabilities for business data that can significantly affect process performances. In addition to the basic process-related data such as activity start and finish times, the proposed framework allows for monitoring other important business contents as well as events from various sources, including business process definitions, forms and documents, database management systems, enterprise applications, and web services. The presented results outline the key concepts and architectures of xPIA to realize such functionalities on top of contemporary BPMSs while at the same time addressing the implementation issues.

Original languageEnglish
Title of host publicationBusiness Intelligence for the Real-Time Enterprises - First International Workshop, BIRTE 2006, Revised Selected Papers
PublisherSpringer Verlag
Pages133-142
Number of pages10
ISBN (Print)9783540739494
DOIs
StatePublished - 2007
Event1st International Workshop on Business Intelligence for the Real-Time Enterprises, BIRTE 2006 - Seoul, Korea, Republic of
Duration: 11 Sep 200611 Sep 2006

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume4365 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference1st International Workshop on Business Intelligence for the Real-Time Enterprises, BIRTE 2006
Country/TerritoryKorea, Republic of
CitySeoul
Period11/09/0611/09/06

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