TY - JOUR
T1 - Development of an R&D process model for enhancing the quality of R&D
T2 - comparison with CMMI, ISO and EIRMA
AU - Yoon, Byungun
AU - Lee, Keeeun
AU - Lee, Sungjoo
AU - Yoon, Jaewook
N1 - Publisher Copyright:
© 2014 Taylor & Francis.
PY - 2015/8/3
Y1 - 2015/8/3
N2 - Although various methods of total quality management concentrate on a process approach to management, product and/or service realisation and support, little attention has been paid to both R&D quality and R&D processes. Since companies have increased investment in R&D projects for many years to eliminate the risk of an ineffective R&D process and enhance the quality of R&D, it is indispensable to create a well-structured R&D process. Thus, this paper proposes a standard R&D process model that can be applied to various R&D projects. In addition to evaluating this model, the standard R&D process model is compared with traditional process models, namely Capability Maturity Model Integration, European Industrial Research Management Association, and ISO15288. Finally, an assessment method is suggested to evaluate an R&D process in a real situation. The results of this paper present 21 R&D processes and the best practices in each process, enabling a company to find and improve weak R&D processes.
AB - Although various methods of total quality management concentrate on a process approach to management, product and/or service realisation and support, little attention has been paid to both R&D quality and R&D processes. Since companies have increased investment in R&D projects for many years to eliminate the risk of an ineffective R&D process and enhance the quality of R&D, it is indispensable to create a well-structured R&D process. Thus, this paper proposes a standard R&D process model that can be applied to various R&D projects. In addition to evaluating this model, the standard R&D process model is compared with traditional process models, namely Capability Maturity Model Integration, European Industrial Research Management Association, and ISO15288. Finally, an assessment method is suggested to evaluate an R&D process in a real situation. The results of this paper present 21 R&D processes and the best practices in each process, enabling a company to find and improve weak R&D processes.
KW - best practices
KW - evaluation of R&D process
KW - quality management
KW - R&D quality
KW - standard R&D process model
UR - https://www.scopus.com/pages/publications/84931010712
U2 - 10.1080/14783363.2014.882040
DO - 10.1080/14783363.2014.882040
M3 - Article
AN - SCOPUS:84931010712
SN - 1478-3363
VL - 26
SP - 746
EP - 761
JO - Total Quality Management and Business Excellence
JF - Total Quality Management and Business Excellence
IS - 7-8
ER -