TY - JOUR
T1 - Factors affecting the implementation success of Internet-based information systems
AU - Lee, Sangjae
AU - Kim, Kyoung jae
PY - 2007/7
Y1 - 2007/7
N2 - The Internet has come to revolutionize the way in which business conducts commercial activities. In this paper, we report on the development of a model of Internet-based information systems (IIS) implementation in business-to-consumer electronic commerce based on IS implementation and technology innovation-implementation studies. Our research model suggests that eight factors, comprising the characteristics of IIS technology innovation, organizational factors, and IS related factors, affect the implementation success of IIS. IIS themselves are characterized by three dimensions: volume, sophistication, and information contents. The suggested model was empirically tested using survey results from Korean companies that have adopted IIS. The results of multivariate regression analysis reveal that compatibility and IS infrastructure are key determinants of the extent of IIS implementation (in terms of volume, sophistication, and information contents). IS expertise potentially affects the extent of IIS implementation.
AB - The Internet has come to revolutionize the way in which business conducts commercial activities. In this paper, we report on the development of a model of Internet-based information systems (IIS) implementation in business-to-consumer electronic commerce based on IS implementation and technology innovation-implementation studies. Our research model suggests that eight factors, comprising the characteristics of IIS technology innovation, organizational factors, and IS related factors, affect the implementation success of IIS. IIS themselves are characterized by three dimensions: volume, sophistication, and information contents. The suggested model was empirically tested using survey results from Korean companies that have adopted IIS. The results of multivariate regression analysis reveal that compatibility and IS infrastructure are key determinants of the extent of IIS implementation (in terms of volume, sophistication, and information contents). IS expertise potentially affects the extent of IIS implementation.
KW - Implementation success
KW - Internet-based information systems
UR - http://www.scopus.com/inward/record.url?scp=33846623793&partnerID=8YFLogxK
U2 - 10.1016/j.chb.2005.12.001
DO - 10.1016/j.chb.2005.12.001
M3 - Article
AN - SCOPUS:33846623793
SN - 0747-5632
VL - 23
SP - 1853
EP - 1880
JO - Computers in Human Behavior
JF - Computers in Human Behavior
IS - 4
ER -