Abstract
Justifying and demonstrating the effectiveness of information systems is increasingly becoming critical as firms look to become more competitive and efficient. This study takes a detailed look at the ranking criteria and the overall effectiveness index developed by Computerworld. Researchers have alluded to this index as a significant development and Computerworld claims that it is useful for justifying information systems to top management. The broader objective of this study is to contribute to the measurement of the business value of information technology (IT). Towards this goal, a conceptual model of IT measures is developed.
Original language | English |
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Pages (from-to) | 193-205 |
Number of pages | 13 |
Journal | Information and Management |
Volume | 25 |
Issue number | 4 |
DOIs | |
State | Published - Oct 1993 |
Keywords
- Computerworld ranking
- IS effectiveness index
- IT impact
- IT performance
- Measuring business value
- Organizational performance