@inproceedings{d788579d60674338b9f4ba84f61cd626,
title = "Stuck in the middle: The impact and prevalence of frustration in online question-answer discussion threads",
author = "Michael Hergenrader and Jihie Kim and Erin Shaw",
year = "2012",
language = "English",
isbn = "9780878232413",
series = "ASEE Annual Conference and Exposition, Conference Proceedings",
publisher = "American Society for Engineering Education",
booktitle = "119th ASEE Annual Conference and Exposition",
address = "United States",
note = "119th ASEE Annual Conference and Exposition ; Conference date: 10-06-2012 Through 13-06-2012",
}