Tired of innovations? Learned helplessness and fatigue in the context of continuous streams of innovation implementation

Goo Hyeok Chung, Jin Nam Choi, Jing Du

Research output: Contribution to journalArticlepeer-review

68 Scopus citations

Abstract

The business environment faced by contemporary organizations is highly uncertain and constantly changing. Thus, organizations have adopted and implemented a continuous stream of innovations to achieve sustainable growth and survival. Considering the demand for additional resources to implement innovations, the present study explores organizational conditions that may lead to innovation-targeted burnout and fatigue among employees, which impede their active participation in a subsequent innovation. To this end, we propose a theoretical framework that elucidates the effects of previous innovations on the subsequent implementation behavior of employees. We identify two dimensions of the cognitive appraisal of previous innovations (i.e., intensity and failure) that shape employees' beliefs regarding innovations, such as innovation-targeted helplessness, which ultimately results in innovation fatigue. Data collected from 84 managers and 397 employees of Chinese and Korean organizations prove the significant role of employee perceptions of previous innovations in shaping the innovation-targeted helplessness and fatigue of employees, which ultimately affect employee behavior toward a subsequent innovation. The present conceptual and empirical analyses suggest that given continuous streams of innovation implementation, managers should carefully consider employee's perceptions of previous innovations (i.e., intensity and failure) for successful implementation of a subsequent innovation.

Original languageEnglish
Pages (from-to)1130-1148
Number of pages19
JournalJournal of Organizational Behavior
Volume38
Issue number7
DOIs
StatePublished - Sep 2017

Keywords

  • innovation failure
  • innovation fatigue
  • innovation implementation
  • innovation intensity
  • learned helplessness

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